Frequently Asked Questions
If you have any other questions, please send an email (click here).
Answer: Contact me and together we work out a design,I send photos of similar pieces, send sketches, we discuss materials, finishes, sizes, time frames, pricing and shipping.
Answer: I like using back and forth communication via emails. Please click here to send me an email.
Answer: The usual way is by credit card using the PayPal button on my Home page. I also accept postal money orders. On most commissions I ask for a 30% down payment.
Answer: I generally use USPS for both domestic and international shipping. Secure packaging is done using new cartons, tissue and bubble wrapping of item(s), insurance if requested.
Answer: I work both in California and Hawaii, so wherever I am I source local woods. In Hawaii I generally use Koa, Milo, Kamani, Ohai and Mango. In California I often use Earpod(Perota), Pine, Avocado, Walnut, Cherry and others.
Answer: Yes, usually. I like to keep payment simple, so price often includes the carving time, materials, insurance and shipping.
Answer: Most definitely. I always use traditional hand carving methods and tools for 90% of the work. For initial wood sizing and rough out I may use power tools.
Answer: I send periodic progress, and finished photos to totally insure your acceptance of the work before its shipped. In the case of damages caused in shipping I will accept return, make insurance claims and make repairs at little or no cost.